Annual Global Support Passport
Global Support includes full unlimited technical support for any product accept our help desk suite. Options include phone, email, web support, as well as all product upgrades while your on support.
1 full day of off-site installation support, setup and or training.
rave7 Additional Technical Concurrent User
This is a help desk user with full access to the system
SQL Version - rave7 Enterprise is our Help Desk solution that provides the full feature set suitable for any size support desk.
Our fast and easy: installation will have you up and running a few hours. Affordable low cost of ownership lets any size business get started!
100% web based, 100% Customizable
Integrated Call Center, Call logging, Call Tracking
Integrated Knowledge Bases, Defect Tracking
Customer Self Service, Reporting
Security Profiles, Workflows
This license allows you to copy the original installation of rave7 to a secondary server for the expressed purpose of testing and configuring rave7 in a test environment prior to migrating those changes to a production server.
rave7 NON-Technical User
This type of user is for contact management, system information. This users does not have access to the help desk.
rave7 is the Web based Helpdesk of choice for the new millenium. This state-of-the-art system employs a case tracking methodology that makes call logging/call tracking and resolution lookup the best there is in the industry.
This Site License allows you to setup an unlimitted number of users.
This license does NOT grant you the right to:
- Distribute modified versions of this source code
- Distribute unauthorized copies of modified source code
- Remove any copyright notices
- Derive a new product based on the source code
The wireless interface for the rave7 System.
This system provides wireless access to your help desk using then popular Blackberry wireless email/browser solution or
any other mobile web browsing device.