The rave7™ Knowledge Base is an essential dynamically built database that holds your companies critical solutions that you can provide to your customers. Solutions can be added manually, imported, or dynamically as you solve cases. You can allow your technicians to post solutions directly to the Knowledge Base, or you can use an approval system. Also in the Knowledge Base are FAQ,s, and a searchable download area. Knowledge Base access can be provided with or without a login.
..and of course, all forms can be customized with your own graphics.