rave7™ Online Catalog & Digital Storefront
rave7™ LCM eCommerce - More Than Just An Online Store!
• Life Cycle Management eCommerce - extends the shopping experience well beyond the actual purchase, with ongoing interactive customer communications and online support
• The rave7™ Digital Storefront module is seamlessly integrated with the CMS (content management) module for full catalog content management, the CRM (contact relationship manager) engine for contact profiling, catalog access control and personalized communications, and the Help Desk for the ultimate in customer service and satisfaction
• Catalogs can be public to generate revenue through a 24 x 7 "lights on" store, or internal / subscription only (e.g. members only shopping, print / collateral management for internal staff etc.)
• Restricted access catalogs are controlled through user name / passwords from the CRM database.
• Order stock products from inventory or generate custom product orders.
• User Admin definable option of billing on account through the CRM or secure online payment (Paypal, major credit cards)
• Link to Logistics Management: warehousing, distribution, kitting
• Shopping activity exported to CRM for customer, product and revenue reporting